babu Privacy Policy

babu Casino ("babu", "we", "our") wishes to make clear through this privacy policy how seriously we take the personal information of users of our website. This policy applies to the babucasino.cam website and all associated services.

By registering on this platform or using the services, you will be considered to have accepted the terms of this privacy policy. The overall terms of service use are described in detail on our Terms and Conditions page.

This policy applies to individuals aged 21 or older. Minors (under 21) may not use this platform, and babu never knowingly collects information from minors.

babu may collect the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address and mobile number
• User-chosen username and password (securely hashed)
• National ID or passport details (when identity verification is required)

2.2 Transaction Information

• Deposit and withdrawal history
• Mobile financial service details (bKash, Nagad, Rocket, Upay — only for transaction identification purposes)
• Bonus and promotion usage records

2.3 Technical Information

• IP address and device type
• Browser information and operating system
• Time spent on site and pages visited
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Play history and betting patterns
• Win and loss records
• VIP level and points information

babu uses collected information for the following purposes:

• Account management: For registration, login, and account verification.
• Service delivery: For playing games, deposits, withdrawals, and activating bonuses.
• Security assurance: To prevent fraud, money laundering, and unauthorised account access.
• Customer support: To resolve issues through live chat and email.
• Personalised experience: To present promotions and offers based on your preferences.
• Service improvement: To improve the functionality and usability of the platform.
• Legal compliance: To comply with applicable laws and regulations.

We never sell your information to third parties. Detailed guidance on ensuring responsible gaming is available on our Responsible Gaming page.

babu uses industry-standard SSL encryption technology to keep your information secure. Every data exchange from server to browser is handled through encrypted channels.

Personal information is stored in secure data centres and only authorised staff can access it for specific purposes. Passwords are always stored using one-way encryption, so no one — including babu staff — can see your actual password.

4.1 Data Retention Period

Information is retained for as long as the account is active and for as long as necessary to meet applicable legal obligations after account closure. Transaction records may be kept for an extended period as required by law.

4.2 Data Sharing with Third Parties

Information may be shared in the following limited circumstances:

• With payment processing partners (only the information necessary to complete a transaction)
• In response to lawful requests from legal authorities
• In fraud and cybercrime investigations

Beyond these cases, we do not disclose your information to third parties under any circumstances.

The babu website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the site.

5.1 Cookies We Use

• Essential cookies: To maintain login sessions and ensure security.
• Functional cookies: To remember your language preferences and site settings.
• Analytical cookies: To understand site usage patterns (not personally identifiable).

5.2 Cookie Controls

It is possible to disable cookies through your browser settings, but some site features may not work properly as a result. Essential cookies are necessary for the basic functionality of the site.

Every user registered with babu has the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete information.
• Right to erasure: You may request deletion of your information in certain circumstances, although some information may need to be retained due to legal obligations.
• Right to restrict processing: You may impose restrictions on the processing of your information in certain cases.
• Right to object: You may object to marketing communications.

To exercise these rights or for any questions, please contact our support team. Our support team provides service in Bengali and English 24 hours a day, 7 days a week.

All babu services are for individuals aged 21 or older only. No information is knowingly collected from minors.

If it comes to our attention that a minor has registered, that account will be immediately closed and all associated information will be deleted. Every babu staff member is committed to following responsible gaming policies.

This policy applies only to the babucasino.cam website and its associated services. babu is not responsible for the privacy practices of third-party sites or applications.

Game providers (such as Evolution, Pragmatic Play, PG Soft, etc.) are governed by their own privacy policies. However, we have a data processing agreement with these providers that ensures appropriate protection of your information.

babu reserves the right to change this privacy policy at any time. If any significant changes are made, users will be notified via their registered email address or through a notification within the platform.

Continuing to use the platform after changes have been made will be considered acceptance of the updated policy. You are therefore advised to read this page regularly. Visit our About Us page for a complete understanding of all terms of our service.

If you have any questions, comments, or complaints about this privacy policy, please contact our support team. We provide service in Bengali and English via 24/7 live chat and email.

Contact email: [email protected]

After receiving a complaint, we will review it in a timely manner and appropriate action will be taken. For answers to common questions, see our Frequently Asked Questions (FAQ) page, where answers to many common questions can be found.